Need Help?

• How do I create an event?
  • To create an event click here.
    
    Step 1 - Give your event a name e.g. Nobby's Tour of Dublin
    Step 2 - Enter a tagline e.g. It's his last weekend of freedom and we want to do it in style!
    Step 3 - Enter proposed dates (this is flexible - things change!)
    Step 4 - Import a photo (optional)
    Step 5 - Invite your friends
    
    
    
    
• Why do I need to pay a deposit?
  • The only cost to MatePay is the deposit and this is kept to a minimal amount to cover the administration costs. MatePay is a service and therefore a charge must be made.
• Calculating who owes what
  • The online calculator does this for you. Simply enter the data and away you go. View the online calculator
• How do I set up a Paypal account?
  • Not a Paypal user? Click here to set up an account (www.paypal.co.uk) and then follow the steps.
• Viewing payment statuses
  • As event organiser, you will have full access to all guest's payment progress and, if you wish, you can make this information available to everyone else! Should you require a certain sum from everyone by a certain date e.g. to secure flights, then you simply send a group email out asking them to do so.
• What happens when all the guests pay the full amount needed for the event?
  • Once all money has been transferred to your personal Paypal Account; it is your responsibility to transfer the money to pay your tour operator, flights etc.
• Sign in to my account
  • To sign in to your account Click here
• I've forgotten my password
  • If you have forgotten your password, click here and enter your email address. Your password will be emailed to you.
• I have paid my money now what?
  • Once your individual fee has been paid into the group leader's Paypal account, you can relax and look forward to your trip!